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Sales and Service Policies

EFI, LLC firearms are designed and built to the purchaser's specifications, which requires custom ordering of certain components such as stocks and barrels. Because some of our suppliers are backordered by several months, EFI, LLC can not set a completion date for any firearm. We will do our best to complete your rifle as quickly as possible, but we will not sacrifice quality for expediency. Please have patience while we are building your precision firearm.

EFI, LLC will not guarantee the accuracy of rifles manufactured and/or assembled from customer-supplied parts. Customer-supplied parts will be installed at our standard hourly gunsmithing rate.

Additional Policies for Government Sales

The Federal Government and several states have enacted gun control laws that restrict the public from owning and possessing certain types of firearms. Law-enforcement agencies are typically exempt from these restrictions. EFI, LLC does not recognize law-enforcement exemptions to local, state, and federal gun control laws. If a product that we manufacture is not legal for a private citizen to own in a jurisdiction, we will not sell that product to a law-enforcement agency in that jurisdiction.

California
EFI, LLC has registered with the DoJ CFLC program and we will sell any product that we legally can to the public.  We will not, under any circumstances, sell any of our products to law-enforcement or state agencies until the California legislature repeals the gun control laws that have been enacted, as these entities have lobbied in favor of statewide gun bans.

EFI, LLC will not sell anything to the following local government agencies until their gun bans have been repealed:
City of Chicago, Illinois
New York City
Washington, DC

All products that we manufacture are available to our military customers.

EFI, LLC Firearm Limited Warranty