Sales and Service Policies
EFI, LLC firearms are designed and built to the purchaser's specifications, which requires custom ordering of certain components such as stocks and barrels. Because some of our suppliers are backordered by several months, EFI, LLC can not set a completion date for any firearm. We will do our best to complete your rifle as quickly as possible, but we will not sacrifice quality for expediency. Please have patience while we are building your precision firearm.
EFI, LLC will not guarantee the accuracy of rifles manufactured and/or assembled from customer-supplied parts. Customer-supplied parts will be installed at our standard hourly gunsmithing rate.
Transfers
EFI, LLC is happy to transfer your firearm to you from an out of state seller. We will accept shipments from both FFL's and non-licensees. We ask that non-licensees include a copy of their driver's license so that we can accurately record in our bound book the source of the firearm.
If the FBI NICS denies the transfer, the buyer has two choices:
- Arrange with the seller for the return of the firearm and pay us for
return shipping, or
- Consign the firearm with us.
Government Sales
The Federal Government and several states have enacted gun control laws that restrict the public from owning and possessing certain types of firearms. Law-enforcement agencies are typically exempt from these restrictions. EFI, LLC does not recognize law-enforcement exemptions to local, state, and federal gun control laws. If a product that we manufacture is not legal for a private citizen to own in a jurisdiction, we will not sell that product to a law-enforcement agency in that jurisdiction.
California
EFI, LLC has registered with the DoJ CFLC program and we will sell any
product that we legally can to the public. We will not, under any
circumstances, sell any of our products to law-enforcement or state
agencies until the California legislature repeals the gun control laws
that have been enacted, as these entities have lobbied in favor of
statewide gun bans.
EFI, LLC will not sell anything to the following local
government agencies until their gun bans have been repealed:
City of Chicago, Illinois
New York City
Washington, DC
All products that we manufacture are available to our military customers.
EFI, LLC Firearm Limited Warranty